Risk awareness and management
Online trading is exciting but involves risks and can lead to an addiction. At Deriv, we look out for our customers’ best interests and encourage them to practise secure and responsible trading. If you are new to this, you can also practise trading with unlimited virtual funds before you risk your money.
Help when you need it
The Deriv support team is available 24/7 – even on weekends. You can raise issues easily by phone and a customer service ticketing system. We also have a Help centre to answer your most common questions.
Customer-first trading experience
Deriv makes it easy for anyone to start trading, understand risk, and make better trading decisions. Our tools and platforms have clear and simple instructions and are intuitively easy to navigate. We also regularly provide market news, analysis, webinars, ebooks, video tutorials and help centre articles to help you stay informed and become a better trader.